Property Highlight - Trinity Church Square
Successful switch to ALLRES from market leading property management company.
About the Development
The development was completed in 2012 and comprises 10 townhouses, 12 private flats and 10 Housing Association flats. The lease obligations are managed by a resident management company (RMC).
Key Problems
❌ Service costs increasing
❌ Equipment failures due to lack maintenance, Solar panels not working for 10 years!!
❌ Financial statements late (12 months!) and inaccurate
❌ Fire risk assessment not communicated to Directors
❌ Service charges 3 months late
❌ No long-term maintenance plan, insufficient reserve funds
Directors run a process to find a new provider:
RFP issued 8 property managers, a mixture of larger and more local businesses. They wanted a provider to;
- Improve resident satisfaction.
- Enhance operational efficiency.
- Increase financial transparency.
ALLRES Appointed
- ALLRES won the tender process, via a proposal, presentation and a system demonstration
- Established a 3-month transition plan covering supply chain, budgets and stakeholder improvement plan
Results:
✔️ Improved communication – Weekly progress reports, virtual meetings, all tasks visible in ALLRES platform.
✔️ Saving Money: operational costs reduced by 20%
✔️ Financial Management: Year 1 accounts were sent to the external accountant 5 working days after the year-end.
✔️ Long-Term Benefits: Increased satisfaction, operational efficiency improved, long term maintenance plan in place
For further information or inquires, contact: martin.holt@allres.co.uk or register interest below.
