Residential property management. Minimising costs and maximising value. ALLRES has a unique and innovative approach.
Using our bespoke technology platform to reduce service charges and deliver exceptional customer service. Everyday.
The team behind ALLRES are commercial facilities management experts, running businesses with thousands of sites under management in the commercial sector for the likes of Vodafone, Legal & General and Rolls Royce.
We are bringing that experience and expertise to residential property management for sites in London today.
What should a property manager do?
In short, a property manager should ensure that the development and building is safe, compliant with regulations, and a great environment to live in.
To be a little bit more precise, the property manager manages the obligations of the resident management company, as explained in the lease document. Generally, this will cover:
Setting up and managing a bank account for the development so service charges are safe and secure.
Preparing a service charge budget for development so that the costs of maintaining and repairng the development can be collected.
Calculating and invoicing individual leaseholders for their share of the service charge budget in accordance with the lease.
Collecting the service charges from leaseholders and chasing any arrears.
Setting up planned maintenance programme to ensure all statutory and required maintenance is carried out by qualified suppliers.
Organise for repairs to be carried out when things break or go wrong, using competent professionals.
Managing the buildings insurance and work with insurers to manage risks and keep premiums down.
Dealing with residents queries, including about repairs, maintenance, building safety and service charges.
Preparing forecasts and financial statements, including the annual service charge accounts.
What makes ALLRES a different type of residential property management company?
We will never take any kickbacks, sweetheart deals, or hidden commissions. We will spend our customers' money as if it's ours, reducing cost, using our network and combined knowledge of over 50 years to get the best terms.
We offer a fixed fee model, with a performance guarantee. If we don't deliver on what we agreed priorities in the first 3 months we return 25% of our fee.
Compliance. Managing your development for peace of mind.
Having managed estates for some of the UK's biggest companies, our team knows the important of staying on top of compliance and maintenance. Our approach focuses on the equipment and fabric of the development; ensuring it is compliant with legislation covering areas such as fire safety, gas safety, water hygiene and sustainability.
Our residential property management service manages planned maintenance and reactive works covering the full range of required tasks, including:
Maintenance of fire safety systems.
Lift maintenance.
Electrical maintenance.
Pumps and water systems mainteanance.
Internal and external cleaning.
Concierge services.
Landscaping and gardens.
Door entry, access control and gates maintenance.
Repairs and maintenance
The ALLRES technology platform allows for seamless reporting, management and completion of repairs, issues and enquiries. Highlights include;
Directors, residents and leaseholders can raise requests for repairs, make applications for consents and make general enquiries 24x7 by telephone or using the app/web portal.
Repairs are managed entirely using the platform - including tracking activity, assignment to contractor and reconciliation of resulting costs incurred.
Governance. Taking the strain for Directors.
We provide Directors of the resident management company with a framework that provides structure and the tools to help them manage their fiduciary and statutory duties. This is often overlooked and can have serious implications if the correct processes are not followed, and records maintained.
Finance management
ALLRES provide a comprehensive financial management solution that is easy to use and provides complete transparency throughout, including:
Direct integration with our partner bank Barclays, providing a live-feed of transactions in your dedicated bank account for reconciliation.
Providing Directors with real-time visibility of the company financial position, including spend, budget, commitments, balances and forecasts.
Long-term protection for your investment
At the start of any engagement, we undertake a thorough site survey to provide a health check of the site and ensure legal compliance. This site survey sets the priorities for the
development in the short, medium, and long-term and helps us create and manage a sinking fund for lifecycle projects.
The survey is undertaken by a multi-disciplinary team; each member has many years of experience in their respective fields, including building regulations, mechanical and electrical functions, contract management and fire safety.
Getting started with ALLRES begins with a free, no-obligation chat with one of our founders. It's not a sales pitch.
Enter your email address and we'll get in touch to arrange a quick conversation.